Who We Are

FourPoint.AI LLC ("FourPoint.AI," "we," "our," "us") offers AI-powered career-readiness tools for U.S. job-seekers. We do not target or knowingly provide the Service to residents of the European Economic Area, the United Kingdom, or Switzerland. If you are located there, do not use the Service.

Personal Information We Collect

Category	Specific Data Points	When Collected
Account	name, e-mail, password (hashed), billing zip code	sign-up
Career Materials	resume files, cover letters, job descriptions, LinkedIn profile text	upload / paste
AI Chat Logs	prompts you type and generated responses	chat
Interview Recordings	camera video, microphone audio, optional screen capture	mock-interview sessions
Usage & Device	IP address, device IDs, browser/OS, interaction telemetry, cookies	automatically
Derived Analytics	embeddings, scoring metrics, sentiment & behavioral signals	generated by our models

Biometric-adjacent data notice

During video-mock interviews we extract facial landmarks and voice features to score eye contact, tone, speaking rate, etc. Because Illinois's BIPA defines "voiceprint" and "scan of face geometry" as biometric identifiers even when not used to identify you, we treat these features as Biometric Data nationwide for compliance purposes.

How We Use the Data

Provide and secure the Service (contract necessity)
Deliver AI feedback, resume rewrites, and interview analytics (legitimate interests)
Debug, benchmark, and improve models (aggregated or de-identified)
Comply with legal obligations (subpoenas, BIPA retention rules)
Send transactional e-mails and—only if you opt-in—marketing updates

We never sell personal information or share it for cross-context behavioral advertising.

Third-Party Processing

Vendor	Role	Data Shared
Cloud providers (various)	hosting & storage	all categories
OpenAI (LLM APIs)	text/embedding inference (no content retained for training)	chat prompts & transcripts
Interview-Avatar Partner (Tavus)	hosts video interview, returns analytics	raw audio/video
Stripe	payment processing	e-mail, plan, transaction amount

All vendors sign a Data Processing Addendum with at least the same protections stated here.

Biometric-Specific Disclosures & Consent (BIPA, TX-CUBI, CPRA)

Purpose → to assess interview performance (eye contact, speaking tempo, sentiment);
Storage Location & Encryption → U.S. (Ohio) data center, AES-256 at rest;
Retention → raw recordings deleted within 30 days; extracted feature vectors deleted within 180 days unless you export a report that embeds them;
Destruction → automatic, irreversible wipe from backups within 60 days of scheduled deletion;
Written Release → you electronically sign this Policy and a conspicuous on-screen consent before starting any recorded session; failure to consent aborts the interview.

Your U.S. State Privacy Rights

Residents of CA, CO, CT, UT, VA, and IL may:

Access the personal and biometric data we hold;
Delete or correct that data;
Opt-out of profiling in furtherance of decisions producing legal or similarly significant effects (VA/CO/CT);
Receive the data in portable format.

Exercise rights at privacy[at]fourpoint.ai or call 425 300 9000. We will verify identity via e-mail link.

Cookies

We use functional and analytics cookies only. No third-party ad trackers.

Data Retention Summary

Data Type	Max Retention
Account & Career Materials	24 months after last login or upon request
Interview Recordings	30 days
Feature Vectors / Scores	180 days
Billing Records	7 years (IRS compliance)

Security Measures

TLS 1.3 in transit, AES-256 at rest, role-based access.

Changes to This Policy

Material revisions are e-mailed 30 days in advance. Continued use after the effective date equals acceptance.

Contact

FourPoint.AI LLC

531 10th Ave Kirkland WA 98033, USA

privacy[at]fourpoint.ai

Privacy Policy